FAQ
How can we help?
I want to see some of your finished projects.
What do existing customers think?
I want to print my own Price List.
I need some assembly instructions.
Timber Sourcing
All our Timber is sourced from FSC & PEFC certified suppliers.
Prices
All prices displayed within our pages are subject to VAT which will be charged at the rate applicable at the time of invoice currently 20%.
Ordering
In order to process your order we require confirmation in writing. This can be in the form of an email, fax or letter and should include any relevant internal reference/order numbers from your organisation.
We will require confirmation of the following:
- The products you would like to order
- An invoice address
- A delivery address
- An email address,contact name & telephone number
Once we have received your order we will email/fax a confirmation document which will include any delivery charges.
Important information : Reproduction of colour swatches
Please take time to review our Terms & Conditions relating to the reproduction of colour swatches. Whilst we make every effort to provide accurate information, due to many factors it is difficult to reproduce colours with an exact likeness. Please contact us and we will be happy to post a carpet swatch to you.
